Privacy Policy
Effective Date: June 26, 2025
Alpha Grove Strategies Ltd. ("Alpha Grove", "we", "our", or "us") is committed to protecting the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services, including our conversational AI tool, AGS-1.
1. Information We Collect
A. Website Analytics
We use Cloudflare Web Analytics to collect non-personally identifiable information about website usage. This includes:
- Aggregate page views
- Referrer URLs
- Device type
- General geographic region (e.g., city-level)
Cloudflare Web Analytics does not:
- Use cookies or localStorage
- Fingerprint visitors using IP addresses or browser fingerprints
- Share data with advertisers or other third parties
This allows us to monitor website performance while respecting user privacy.
B. Cookies
We use a limited number of essential cookies to provide core functionality, including:
- User login and authentication
- Session management for secure access to user accounts and dashboards
We do not use cookies for tracking, marketing, or ad targeting purposes.
C. AGS-1 Conversational Data
When you engage with AGS-1, our conversational AI system, we may collect and store the following:
- Audio recordings of conversations (where applicable)
- Transcripts and text-based interactions
- Metadata such as timestamps and language settings
We do not associate this data with personally identifiable information (PII).
Data collected may be used to:
- Improve AGS-1's performance and accuracy
- Conduct internal research
- Support client engagements with aggregate, anonymized insights
Conversation data is stored securely and is not shared with third parties on an individual level outside of explicit research partnerships or client deliverables, and always in anonymized or aggregate form.
2. How We Use Your Information
We use the information we collect to:
- Operate and maintain our website and platform
- Improve the performance and accuracy of AGS-1 and other services
- Conduct research and develop new capabilities
- Provide support and respond to inquiries
- Fulfill contractual obligations with clients
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share anonymized, aggregate-level data with:
- Service providers that support our infrastructure
- Academic or research partners
- Clients
We will comply with legal requests only where required by law.
4. Data Security
We take data security seriously and implement industry-standard measures to protect information from loss, misuse, or unauthorized access. This includes encryption, access controls, and secure data storage protocols.
5. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- The right to access your data
- The right to correct or delete your data
- The right to object to or restrict certain processing
- The right to data portability
To exercise these rights, please contact us at privacy@alpha-grove.com.
6. Data Retention
We retain analytics and conversational data only as long as necessary for the purposes stated in this policy. Data used for research or product improvement is anonymized and stripped of any identifiable markers before long-term storage.
7. International Users
Alpha Grove operates globally. By accessing our services, you understand and agree that your data may be transferred to and processed in jurisdictions where we or our service providers operate, including the United Kingdom, the European Union, the United States, Israel, and Canada.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through our website or via email if applicable. Continued use of our services after updates constitutes acceptance of the new terms.
9. Contact Us
If you have questions or concerns about this policy or your data, contact us via email at privacy@alpha-grove.com or via post:
Alpha Grove Strategies, Ltd.
110 Alpha Grove
London, England
E14 8PG
